Frequently Asked Questions
Discover everything you need to know about our curated vintage collections.
How do I know the jewelry is authentic?
Every piece at Goodman's undergoes a rigorous inspection by our certified gemologists. We provide detailed descriptions and, where applicable, official appraisal certificates to guarantee the metal purity and gemstone authenticity.
What is your shipping and insurance policy?
We offer complimentary, fully insured shipping on all orders over $500. All packages require a signature upon delivery to ensure your one-of-a-kind estate piece arrives safely at your door.
Can I return an item if it doesn't fit?
Yes, we offer a 14-day return window for a full refund, provided the item is in its original, unaltered condition. Please note that custom-resized rings are considered final sale.
Do you offer professional resizing services?
Most of our vintage rings can be resized by our master jeweler. Please contact us prior to purchase to confirm if a specific piece can be adjusted to your size without compromising its structural integrity.
Do you buy estate jewelry or accept trade-ins?
We are always looking for high-quality antique and estate pieces. Please visit our 'Sell to Us' page or book a private consultation at our showroom for a professional evaluation of your collection.
What payment methods do you accept?
We accept all major credit cards, PayPal, and bank wire transfers. For higher-value purchases, we also offer flexible financing options through specialized third-party providers.