Returns & Exchanges
At Goodman's Antiques & Estate Jewelry, we want you to cherish your unique find; if you are not completely satisfied, we offer a 14-day return period for a full refund or exchange on all authentic vintage pieces. Please ensure items remain in their original, unaltered condition to qualify for processing.
Return Process
- 1.Initiate Your Request
Contact our concierge team within 14 days of delivery to receive a Return Authorization Number and a secure shipping label.
- 2.Secure Packaging
Place the item in its original presentation box and pack it securely inside a shipping carton with all included appraisals or certificates.
- 3.Insured Shipping
Affix the provided prepaid label to your package and drop it off at an authorized carrier location to ensure the antique is fully insured during transit.
- 4.Inspection and Refund
Once our master jeweler verifies the item's condition against our records, your refund will be processed to your original payment method within 5-7 business days.
